Refund policy
Return & Refund Policy
30-Day Return Policy
We want you to be completely happy with your purchase. If for any reason you're not satisfied, we gladly accept returns within 30 days of delivery — no complicated process, just straightforward service.
Eligibility
To be eligible for a return, your item must be in the same condition you received it — unaltered and with no additional damage. Please include your order confirmation or proof of purchase when sending your return.
How to Start a Return
Simply reach out to us before sending anything back:
Email: auntbonniebooks@gmail.com Phone: +1 (406) 443-3093
We'll guide you through the next steps and provide the return address. Please do not send items back without contacting us first.
Refunds
Once we receive and inspect your return, we'll notify you of the approval status. If approved, your refund will be processed automatically to your original payment method within a few business days. Please keep in mind that your bank or card provider may take additional time to post the credit.
Damaged or Wrong Item
If you received a damaged item or the wrong book, please contact us immediately at auntbonniebooks@gmail.com with a photo and your order details. We'll make it right as quickly as possible.
Return Shipping
Return shipping costs are the responsibility of the buyer unless the return is due to our error (wrong item sent, item damaged in transit, etc.).
Contact Us
Have questions about your order or our policy? We're happy to help.
419 N Last Chance Gulch, Helena, MT 59601 +1 (406) 443-3093 auntbonniebooks@gmail.com